Schedule Toyota Service in Chantilly, VA

Please Read The Important Information Below Before Scheduling Your Appointment

Thank you for using our on-line scheduling tool.  Here is some information that we hope will be helpful.

The service department is open from 7:00 am until 7:00 pm Monday-Friday and 8:00 am until 6:00 pm on Saturdays, except holidays.  After service, vehicles may only be collected during these hours.

The service department is closed on Sundays.

Our after-hours night-drop box is accessible 24/7.

Toyota Certified, Expert, Master, and/or Master Diagnostic technicians are available from 8:00 am until 5:00 pm Monday-Saturday except holidays.

ToyotaCare complimentary maintenance technicians are available from 8:00 am until 7:00 pm Monday-Friday and from 8:00 am until 6:00 pm on Saturdays except holidays.

Any guest is welcome at any time with or without an appointment.

Our appointment tool is not restricted so that every guest may arrive at the time most convenient for them.

Your appointment reception time is not necessarily the time that a qualified technician will start on your automobile.  Your service advisor will provide you an estimated completion time when you arrive.

We prioritize the dispatching of appointments and waiting guests as much as possible based on the skill level required, parts availability, equipment needed for a given diagnosis, service, or repair.  We do not recommend waiting for your vehicle but you are always welcome to do so.  Even small "while-you-wait" jobs should arrive at least one-half hour before technicians depart.

Guests servicing a vehicle covered by the Ourisman Lifetime Edge may operate one of our rental vehicles for 24 hours while their vehicle is in for service and the daily rate will be waived.  A $5.00 gas courtesy fee will apply.  Rental vehicles are available during the service department hours cited above.  All operators must be 21 years of age and present a valid driver's license, credit card, and proof of insurance.

Shuttle drop off service may be available most mornings.  Shuttle pick-ups later are difficult due to guest demand at similar times from disparate locations.  We recommend obtaining your own ride back or a rental vehicle as delays can be substantial.

NO CONTACT SERVICE LANE CHECK-IN

We have added the No-Contact Service Experience. We now have a self-check in available so that you now have the ability to check-in on your cell phone from the safety of your vehicle. Once you have set up your appointment we will text you to notify you of the self check-in process so you can enjoy the No-Contact Service Experience with Ourisman Automotive of Virginia.

And remember what we're doing:
  • We enhanced methods used to clean your vehicle and our loaner vehicles after each service and loaner is returned. In particular, we are paying special attention to interior employee customer touch points such as seats, steering wheels and door handles.
  • We are cleaning our facilities more frequently with recommended sanitizing products.
  • We are taking steps to ensure the welfare of our employees, including instructing employees who feel sick to stay home and consult their doctor.
  • We are also urging all employees to continue frequent hand washing.
  • We kindly ask our clients to postpone their appointments if they too have any symptoms.

Our hope is that you and your family stay healthy and we look forward to seeing you soon.

Schedule Your Toyota Service Appointment in Chantilly, VA

Arranging for Your Service Appointment Couldn't Be More Convenient

We understand how valuable your time is, and that your days don't always allow the freedom to sit on the phone when it's time to arrange for your next service appointment. That's why our Toyota Dealership near Leesburg, VA has created the handy service schedule tool on this page, so that you can schedule the service you need from the convenience of your own home, any time of day or night.

Everyone knows how important it is to take care of your new Toyota car, truck, or SUV. You don't want to skip routine service appointments, or put off needed repairs. Keeping on top of things allows you to extend your vehicle's lifespan for years and years, adding tremendous value to your choice of a Toyota. The factory-trained technicians in our Chantilly-based Service Center are the trusted authorities when it comes to oil changes, brake service, state inspections, and more, so you can count on them to deliver the knowledgeable, professional service you want.

We want your trip from Washington DC, Arlington VA, Vienna VA, or Springfield VA to be well worth the visit, so we make it easy for you to schedule your service appointment. Just give us some information about your Toyota vehicle, let us know why you're bringing it in, and share any concerns you may have. If you've established a trusting relationship with a particular service advisor, you can choose a spot on their calendar, while making sure it works with your busy life. Finally, just let us know whether you plan to wait here for your vehicle to be serviced, are planning to drop it off, or need either shuttle service or a rental.

The best part about this tool is that once you've entered your information, we can look you and your vehicle up and make the appointment process even more efficient! We look forward to servicing your Toyota vehicle soon!

  1. Ourisman Chantilly Toyota

    4135 Auto Park Circle
    Chantilly, VA 20151

    • Sales: (703)-378-2121
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Get in Touch

  • CONTACT OUR SERVICE DEPARTMENT: (703)-378-2323
  • Monday7:00AM-7:00PM
  • Tuesday7:00AM-7:00PM
  • Wednesday7:00AM-7:00PM
  • Thursday7:00AM-7:00PM
  • Friday7:00AM-7:00PM
  • Saturday8:00AM-6:00PM
  • SundayClosed