Average Review Rating: 5.0
Great sales, financial and service staff! Super easy to work with. Salesperson went above and beyond to ensure we had the vehicle we wanted. Thank you. Show Full Review
Sean was very helpful, effectively communicated what to expect, and very approachable. Great overall experience because of him! Would definitely come back because of him Show Full Review
No hassle buy. Quick to get aggreement done. People.that I dealt with were very professional and a pleasure to work with. Keep up the good work.
Very quick and pleasant experience, good price! Really likes the new 18 Corrola, got the car under two hours which is the fastest buying process I had. Show Full Review
Although the parts department did not have my tire in stock, the service department provided a loaner car and had my new tire on by the afternoon.
Great experience with Mr. Rudbeck and his team-very competent, professional and timely. A very good experience. We recommend to others and never hesitate using Ourisman Chantilly for helping maintain our Sienna! Everyone is extremely helpful and courteous! Chuck Lee Show Full Review
I bought a 2018 Rave4 se sport model and was a great experience. Denise Myers got the car I wanted quickly from PA since they had none on the lot. The whole transaction was smooth and efficient. Very happy with my car and the experience. The general Manager David was wonderful and helpful as well. Show Full Review
I purchased a 2018 rav4 se sport model and had great experience with Denise Myers and general manager David. Both were very helpful at locating the car I wanted and making it a smooth transaction. Highly recommend this dealership and working with these people. Show Full Review
The friendliness of the sales staff, and knowledge and helpfulness of Chris Reyes immediately impressed me. Chris did an excellent job in helping me find the exact Highlander that I wanted. An explanation of the extended warranties available and the actual purchase and registration of the car by the finance department was timely and thorough. Upon receiving the car, I was given a thorough briefing and demonstration of all the equipment. I was impressed with all the Ourisman Toyota staff that I came into contact with. I am looking forward to many more years of quality service. Show Full Review
Patrick is awesome and your service gets the job done. He serviced our Tundra and Prius and the vehicles look and run like brand new. Well done.
Great service! Brian was friendly and took the time to explain everything to us. He answered our questions and tried to accommodate our needs. Great job! Show Full Review
This was my first visit to the Chantilly Toyota dealership. Brian Nguyen was very professional in setting up my maintenance and was able to answer all the questions I had. The refreshments and coffee were nice while I waited. The service was completed to my satisfaction and also in a timely manner. A great experience, special thanks to Brian Nguyen. Show Full Review
The service team at Ourisman has always been excellent in attention and time taken for service. Making the appointment was easy and everything went well. Show Full Review
They provide the service they say they will provide and do it in a timely manner. People I dealt with were very courteous and pleasant..
Dropped car off last night and it was ready early this morning. Pleasant service advisor, quick check in and pick-up and great overall service experience. Show Full Review
Called for state inspection and 45K mile service. Made appointment for same day. Arrived on time. Greeted by service advisor who kept me informed of the maintenance status. vehicle is now as close to show-room ready as possible. Show Full Review
Im very thankful that I was able to do business at Ourisman Chantilly Toyota. All sales staff were courteous and experienced. Also, Amen and Aly were excellent! Show Full Review
My experience with the service department at Ourisman Chantilly Toyota was excellent. The problems found, and options, were explained thoroughly. The work was done within the estimated time. The staff in the service department were very friendly and a pleasure to work with. Highly recommend! Show Full Review
Tha overall service was excellent! All the employees were kind and they have wonderful customer service.. Used vehicle selections were awesome. I would recommend this dealer to anyone Show Full Review
They go our of their way to make sure you are happy with your service. I waited on my car in their lounge and it was a great experience.